Connecting your Shopify store
The two ways in, what Aplon asks permission for, and how to reconnect if the link breaks.
There are two ways to get Aplon and your store talking, and which one you used decides a few small things afterwards.
From the Shopify App Store. Aplon runs inside your Shopify admin. Shopify handles signing you in, and your subscription is billed by Shopify.
From our website. You create an Aplon account with your email address, then connect your store to it. This is the route to use if you want more than one store on one account.
Both give you the same tools. Neither is better than the other.
What Aplon asks for
Read access to your orders, products, customers and abandoned checkouts. That is what the analytics are built from.
Aplon does not need and does not ask for the ability to change anything in your store. It reads.
Adding another store
On the website route, you can connect several stores to one account and switch between them, with a combined view across all of them. Higher plans allow more stores.
"Reconnect your store"
Store connections expire from time to time, and Shopify occasionally asks for permission again after a change on their side. When that happens, Settings will say so and there is a button to fix it. It takes a few seconds and no data is lost.
If you see a permission message on one screen while everything else works, it is usually about a specific permission — abandoned checkouts is the common one — rather than the whole connection.
The first day
Aplon pulls your order history when you connect, so most tools have something to show immediately.
Two things start from zero, because they can only record forward: the pixel, and anything built on it — the funnel, channel journeys and attributed revenue. Give those a day of traffic.
Related
Still stuck? Send us a message — we reply by email, usually the same day.